Order & Delivery Info
Please read the terms set here. By placing your order you agree to and are bound by these terms.
We use a secure courier service to make sure your order reaches you safe and sound. We've got a great selection of delivery options below to make sure we get your order to you when its convenient for you.
Frozen Foods Delivery
Due to the expensive nature and requirements of shipping frozen foods and the need for extra ice packs on smaller orders, our shipping prices are as follow;
Orders under £40 - shipping is £15
Orders over £40 - shipping is £12.
We are not currently offering free shipping at this time.
Order before 9am for same day dispatch and delivery next day. Drop us a message when ordering and we can accommodate a desired delivery day if required.
We ship Monday-Thursday - orders placed after 9am on a Thursday will be dispatched the following Monday.
In the event of a Bank Holiday or other Public Holiday - the orders will be shipped on the next available working day.
Frozen food orders are sent via APC on a next day service before noon as standard - orders are packed in Polyboxes and supplemented with Frozen Ice Packs to keep your order at optimum frozen temperatures.
Frozen food orders are subject to a minimum order of 3 packs - this is to ensure we are able to keep your feeder items frozen in transit. If you place an order for less than 3 packs - we will not guarantee frozen arrival and thus you are placing your order at your risk.
Please ensure someone is able to receive and sign for your order, we will not be held liable for goods spoiled by missed deliveries or orders left in a safe place by the couriers.
Please note - we are not open to the public nor a traditional retail store - however, you may collect your order from us in Ilminster, Somerset, UK via appointment only.